Privacy Policy
Last updated: March 10, 2026
At ProstaFlow, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. If you disagree with its terms, please discontinue use of our Site.
1Information We Collect
Personal Information you provide:
- Contact details — name, email, phone, mailing address when placing an order.
- Payment information — billing address and payment card details (processed securely; we do not store full card numbers).
- Account information — username and password if you create an account.
- Communications — messages, feedback, or inquiries.
Information collected automatically:
- Usage data — pages visited, time on pages, links clicked, referring URLs.
- Device information — IP address, browser type, OS, device identifiers.
- Cookies and tracking data — see Section 3.
2How We Use Your Information
- Process and fulfill orders, send confirmations and shipping updates.
- Provide customer support and respond to inquiries.
- Send promotional emails if you opted in (opt out anytime).
- Improve our Site through analytics and feedback.
- Detect and prevent fraud.
- Comply with legal obligations.
- Personalize your experience.
We will not sell your personal information to third parties without your explicit consent.
3Cookies & Tracking
We use cookies and similar technologies to enhance browsing, analyze traffic, and personalize content.
- Essential cookies — for Site functionality.
- Analytics cookies — to understand visitor behavior.
- Marketing cookies — for relevant advertisements.
- Preference cookies — to remember your settings.
You can refuse or delete cookies via browser settings, though this may affect Site functionality.
4Third-Party Services
- Payment processors — secure payment transactions.
- Shipping partners — order delivery.
- Email platforms — newsletters and promotions.
- Analytics providers — such as Google Analytics.
- Advertising networks — targeted ads.
Third parties are authorized to use data only as necessary. We do not sell or rent personal information.
5Data Security
We implement SSL/TLS encryption and secure storage practices. No method of transmission is 100% secure, but we strive to protect your data using commercially acceptable means.
6Your Rights
- Access — request a copy of your data.
- Correction — fix inaccurate information.
- Deletion — request data removal.
- Opt-out — unsubscribe from marketing.
- Data portability — receive data in structured format.
- Restriction — limit data processing.
Contact us using the information in Section 11 to exercise these rights.
7CCPA — California Residents
If you are a California resident, the CCPA grants you additional rights:
- Right to Know — what personal information is collected, used, shared, or sold.
- Right to Delete — request deletion of personal information.
- Right to Opt-Out — opt out of the sale of personal information.
- Right to Non-Discrimination — equal service regardless of exercising rights.
To exercise your CCPA rights, contact us at the email in Section 11.
8GDPR — European Residents
If you are a resident of the EEA, you are entitled to additional data protection rights under GDPR:
- The right to access, rectify, or erase your personal data.
- The right to restrict or object to processing.
- The right to data portability.
- The right to lodge a complaint with a supervisory authority.
9Children's Privacy
Our Site is not directed to children under 18. We do not knowingly collect data from children.
10Changes to This Policy
We may update this policy to reflect changes in practices or legal requirements. Continued use constitutes acceptance.
11Contact Us
Questions about this Privacy Policy? Reach out:
ProstaFlow Customer Support
We aim to respond within 1-3 business days.